Returns & Exchanges

At Superhuman Bikes, we stand behind the engineering of our performance gear. If your ride isn't perfectly dialed in, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Gear

Place the unused bike or accessory in its original packaging, ensuring all tags, manuals, and protective padding are securely included.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technicians verify the condition of the returned gear, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing